Busways North Coast
Bus in Campbelltown

And the driver got out of the bus to assist her and was very polite. Customer was stuck at the station and the driver got her home safely and helped get her bags inside, customer was very happy with this. Four years later Dick Rowe, the man behind the service, bought his first bus. Today Busways employs over 1400 people this includes drivers, workshop staff, operations managers and assistants to operate the depots and head office staff. An operations' manager and operational support staff manage each depot at a local level. Many depots have a fully equipped workshop, a workshop manager and qualified, experienced mechanics. To produce the communities we service with effective bus services. Busways believes that our employees are our maximum important asset. We employ nearly 1400 people to ensure efficient and effective bus services. This includes the day today running as well as planning for the future. This training is imperative to ensure our passengers arrive at their destinations comfortably, safely and on time. Operations Each depot is managed by the Operations team busy together with Workshop employees. Controllers, administration staff, drivers and trainers all work together to ensure buses operate on time. Workshops We have a team of proficient workshop staff at each of our 16 depots to maintain buses to stern safety standards. Planning Associated with this is our Planning area. This team looks at the future transport needs and works closely with councils and government to ensure transport needs are adequately considered. Marketing Information Our Marketing department is responsible for promoting bus transport in the communities we operate, providing information resources for users of our services and communicating with our customers and other stakeholders. We operate route and school bus services in regional and urban areas of MSW, providing people with a sustainable transport alternative to the car. Consider the safety and comfort of passengers when driving. The Busways Passenger Relations Plan sets out our commitment to deliver, monitor and continuously improve, our high standards of service quality. Busways is committed to organizational excellence. As portion of our commitment to safety, Busways employs experienced, suited drivers who are trained to produce a sound and sociable service. We are interested in what is important to our customers so that we can remain to improve the service we provide. Alongside Busways' Customer Commitment, Passengers also have a portion to play in creating a positive, safe and snug service for everyone.